Returns, Refunds, Cancellations & Feedback
We understand that there may be times when you wish to return an item purchased from us. While not all items are eligible for return, please refer to the policy below for those that can be returned.
Returns Policy for Medicines
Due to UK legislation, we cannot accept returns of any medicines. This includes all medications we sell, such as anti-malaria tablets, over-the-counter pain relief, antihistamines, as well as medicinal creams and liquids.
If you are uncertain whether a product qualifies as a medicine, please contact our customer service team for clarification.
Returns Policy for Medicines
Due to UK legislation, we cannot accept returns of any medicines. This includes all medications we sell, such as anti-malaria tablets, over-the-counter pain relief, antihistamines, as well as medicinal creams and liquids.
If you are uncertain whether a product qualifies as a medicine, please contact our customer service team for clarification.